Knowledgebase

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 Can user-created FTP accounts use SFTP?

No.Although the cpanel interface implies that all user-created FTP accounts can use SFTP, only...

 How do I create additional FTP accounts?

1) Login to your control panel(http://www.yourdomain.com/siteadmin)2) Click on "FTP Manager"3)...

 How do I login through FTP via Explorer?

To login through FTP with Explorer using your web site's primary user, use the following URL...

 How do I use CuteFTP?

CuteFTP can be downloaded at http://www.cuteftp.com .We've created animated flash tutorials, that...

 How do I use Smart FTP?

SmartFTP can be downloaded at http://www.smartftp.com/ .We've created animated flash tutorials,...

 How do I use WS FTP?

WS FTP can be downloaded at http://www.ws-ftp.com/products/WS_FTP/home/index.html .We've created...

 I created a FTP user using the FTP manager inside the control panel. How come I get an incorrect login error when trying to login with the user?

When logging in with a FTP user created through the FTP manager, you will need to add...

 I uploaded my files with Dreaweaver, why can't I see them through the web?

By default Dreamwever will upload files to the root directory. You will need to upload your files...

 What is FTP?

File Transfer Protocol (FTP) is the preferred protocol, or language used in order to transfer...