Frequently Asked Questions
What is an SSL Certificate?
SSL Certificates are a digital certificate issued by a central authority. Depending on the type of certificate they verify ownership of the domain name, organization existence, or in-depth organization verification.
What browsers are supported?
All major browsers support the use of SSL Certificates. Browser support will vary slightly between different brands and certificates, view the certificate details for more information.
Do you install the certificate for me?
When ordering an SSL certificate for a HostGo cPanel & WHM, Plesk, or DirectAdmin hosting account, our system will fully automate the SSL provisioning process. In some cases, such as orders for OV and EV SSL certificates, additional steps to complete the extended validation may be required. If you need assistance with installation or renewal or the certificate is not on a HostGo server, we recommend our Managed SSL Certificate addon for $29.95/year. With our Managed SSL Certificates, we install and renew your certificates annually. We also monitor your SSL to make sure it doesn’t expire and cause security warnings to your visitors.
What if want to upgrade my certificate?
The manner in which certificates are issued does not allow for upgrading an existing certificate, however a new certificate can be issued.
Why should I buy a SSL Certificate?
The main reason to purchase a certificate is to encrypt the connection between your server and visitors. In 2014 Google started factoring certificate use in it’s search results. The use of SSL Certificates is also very important when collecting sensitive information, such as payment details, from visitors. Certificates help to verify you are a trusted business, increasing user confidence, and online sales.
Does one certificate cover all of my domains?
Depending on the certificate it can be issued for multiple domain names. You will need a certificate supporting SANs, for more information contact us.
Why do some certificates take longer to issue?
Organization and Extended Certificates go beyond domain certificates, and verify the existence of your business. This process is completed manually by a verification specialist over several days. These certificates once issued generally offer a higher conversion rate as a result of the verification.
What is the difference with Wildcard SSL Certificates?
Wildcard SSL Certificates are issued to all subdomains in addition to the base domain name. This allows you to use the same certificate with several address such as blog.example.com, store.example.com and www.example.com. Extended Validation certificates do not support wildcards.